Un-carrier customers traveling internationally are making 3 times more calls, sending 7 times more texts, and using 28 times more data than before — all while enjoying major savings vs. carrier customers
Stop us if you’ve heard this one before. A couple walks into a bar in Toronto with two bored teens and a dog in tow. Father says to the bartender, “I’ll give you $20 to take our picture and send it to the grandparents with your phone.” “Sure,” says the bartender. “Let me guess. Americans still stuck in AT&T’s family plan?” “Actually, we’re a Sprint framily,” says the dog.
To be fair, your choice of wireless provider may have some bearing on whether you find that joke funny or infuriating. If you’re a T-Mobile customer, you’re more likely to share in the laugh. Because, last fall, T-Mobile made text and data free and slashed calls to a low flat rate of 20 cents a minute in over 120 countries and destinations worldwide — making the world your network at no extra cost. And making T-Mobile, hands-down, the best choice for international travelers.
Today, T-Mobile released both initial results of the program and findings of a new survey of international travelers. The data reveal a dramatic contrast between carrier customers who turn off their phones or spend their trips worrying about avoiding overages and T-Mobile customers who travel with more freedom and flexibility than ever before.
“It’s completely outrageous that old guard carriers are still raking in billions each year from these ridiculous roaming fees,” said John Legere, president and CEO of T-Mobile. “That they continue to gouge their customers to the tune of 90 percent margins every time they set foot outside the country is shameful. Americans deserve better.”
SIMPLE. GLOBAL. RESULTS.
The recent survey of international travelers paints a damning picture of just how hamstrung American travelers are by the inflated international roaming fees charged by the three biggest carriers. Nearly everyone surveyed (88%) reported being frustrated by the expenses and challenges of staying connected while abroad. Among customers of the big three carriers, nearly 20 percent leave their devices at home or never turn them on while travelling outside the US. Another 40 percent turn off data roaming to avoid high costs, and another 20 percent say they would turn off data roaming if they knew how. That’s nearly 80 percent of carrier customers struggling to avoid the high costs of staying connected while travelling abroad.